FAQ

Will the app merge duplicate products automatically?
The app does not automatically merge duplicate products. Instead, it helps you identify duplicates, and you can manually choose how to manage and merge them...
Thu, 27 Feb, 2025 at 6:05 PM
Does the app sync only SKUs or other data as well?
The app only syncs the quantity of products with duplicate SKUs. It does not sync or alter other product data attributes like titles, prices, or description...
Thu, 27 Feb, 2025 at 6:05 PM
Can I undo a sync if something goes wrong?
No, the app does not offer an undo feature for syncing. If something goes wrong, you will need to manually adjust the quantity either within the app or dire...
Thu, 27 Feb, 2025 at 6:05 PM
Will this app work if my products are already imported into Shopify?
Yes, the app will work with existing products in your Shopify store. It will scan your current product catalog for duplicates and allow you to sync the quan...
Thu, 27 Feb, 2025 at 6:06 PM
Does the app support syncing across multiple product variants?
Yes, the app can detect and synchronize the quantities for variants that share the same SKU. If you have multiple variants with the same SKU, the app will s...
Thu, 27 Feb, 2025 at 6:06 PM
Is the app compatible with all Shopify plans?
Yes, the Duplicate SKU Sync app is compatible with all Shopify plans. Whether you have a Basic Shopify plan or Shopify Plus, you can use the app to manage d...
Thu, 27 Feb, 2025 at 6:06 PM
Same SKU orders
Consider a rare situation when multiple items sharing the same SKUs are ordered together. In such cases, the app will still sync the stock.  Let's s...
Sun, 2 Oct, 2022 at 10:08 AM
Unable to search or sync SKUs [Troubleshooting]
Sometimes, the SKUs do not appear in the list when you search them on the Restock Inventory page. Also, there is a problem syncing such SKUs. This is a comm...
Thu, 27 Feb, 2025 at 6:01 PM
App Limitation for Quick Orders on same SKU
The app has a limitation when multiple orders for the same duplicated SKU are placed in quick succession. 1. Say we have order #1001 of SKU ABC for 2 un...
Thu, 27 Feb, 2025 at 6:02 PM